Ciao Bella's image products are desireable to gift shops due to the low minimums, the large selection of customization, as well as the affordable pricing. Customers provide their own logos or images. From there, the images are sized, prepared, and placed with the desired metal sets. Finally, the images are permanently set and processed in a technique that has taken Ciao Bella years to master, and includes finishing with a blowtorch. Michelle VanBibber says, "great care goes into each piece," because every final product is a permanent keepsake.
Michelle has designed products for hundreds of companies such as NASA, Dollywood, Andrew Jackson's Hermitage, Manassas Battlefield National Park, and Living Treasures Zoo. Her favorite design she ever created was a contemporary Matisse necklace.
Ciao Bella will continue making custom image pieces because of the limited individualized options for companies. Their goal is to make unique products that represent each company they work with.